You are treating a 32-year-old deaf man and need to determine why he called for an ambulance. What is the best way to communicate with this patient?

Health · High School · Tue Nov 03 2020

Answered on

The best way to communicate with a deaf patient who called for an ambulance is to use a variety of communication methods and adapt to the individual's preferences and abilities. Here are some logical steps to follow:

1. Gestures and Facial Expressions - Start with universal gestures and observe if the patient responds to nonverbal cues. Facial expressions can also convey your intent and help establish communication.

2. Writing - Carry a notepad and pen, or use a smartphone or tablet to write down questions and allow the patient to write back their responses.

3. Lip Reading - Some deaf individuals are adept at lip-reading. Speak clearly, at a normal pace, and make sure you are facing the patient directly in a well-lit area.

4. Sign Language - If you know American Sign Language (ASL) or another form of sign language, use it to communicate. If not, you can ask if the patient uses ASL and if they can teach you some basic signs.

5. Interpreter Services - Call for a sign language interpreter if available. Some regions have services for emergency sign language interpretation.

6. Technology - Use text-to-speech apps, speech-to-text apps, or video relay services if the equipment is available and the situation permits their use.

7. Family or Friends - If a family member or friend is available who can communicate with the patient, ask for their assistance.

8. Be Patient and Observant - Communication could take longer than usual. Be patient and observe the patient's responses closely to ensure understanding.

Remember, it is important to treat the patient with respect and patience and ensure they are comfortable and understood during the communication process.

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