When you had to work with a particularly difficult individual, what approach did you take to establish a relationship with him or her to enable you to work together effectively? a. Expressed interest in the individual and his/her plans b. Shared my interests and plans with him/her c. Complimented him/her d. Asked him/her for assistance/advice e. Tried to identify common approaches/perspectives f.Did nothing

However, I can offer advice on the various approaches (options a to f) that individuals might consider when dealing with difficult people in a professional or personal setting:

1. Expressed Interest in the Individual and His/Her Plans (Option a):

• Showing genuine interest in the person and their goals can help build rapport. Asking questions about their work or interests can create a positive atmosphere.

1. Shared My Interests and Plans with Him/Her (Option b):

• Sharing your own experiences and plans can foster a sense of mutual understanding and openness. It can also make the interaction more reciprocal.

1. Complimented Him/Her (Option c):

• Offering sincere compliments can help diffuse tension and create a more positive environment. Be specific about what you appreciate to make it more genuine.

1. Asked Him/Her for Assistance/Advice (Option d):

• Seeking assistance or advice can be a way to involve the person positively. People often appreciate being acknowledged for their expertise.

1. Tried to Identify Common Approaches/Perspectives (Option e):

• Finding common ground or shared perspectives can create a basis for collaboration. It's an approach that emphasizes similarities rather than differences.

1. Did Nothing (Option f):

• While sometimes it's wise to pick your battles, doing nothing may not lead to resolution. In many cases, proactive communication and effort are necessary to build a positive relationship.

When dealing with difficult individuals, a combination of these approaches may be most effective. Flexibility and adaptability in your approach are key, as different people respond to different strategies. Patience, active listening, and a genuine willingness to understand the other person's perspective are also important components of successful relationship-building.