___________ and __________ are important steps in the listening process. a. Recall and remembering b. Remembering and communicating c. Recall and attending d. Attending and communicating

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• Fiona’s friend Andrew says that she has been very stressed out lately and that she must go for yoga classes. Although Fiona denies it at first, she later agreed with Andrew. She says that yoga classes are usually conducted early in the morning, and she will find it difficult to wake up that early. According to the stages of change model, Fiona is most likely in the ______.A. precontemplation stage. B. action stage. C. contemplation stage. D. preparation stage.
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