You had two salespeople, Dennis and Kevin, presenting you with information on two models of laptop computers. The product that Dennis presented was superior to the product that Kevin presented. Kevin was a more likable communicator than Dennis. So, you chose to buy the product from Kevin, although Dennis's product was better. Which of the following caused this? a. Superficial message processing. b. b. b. Sleeper effect. c. Forewarningd. d. Thoughtful message processing

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