A call center company wants to implement a domain policy primarily for its shift workers. The call center has large groups with different user roles. Management wants to monitor group performance. Which of the following is the BEST solution for the company to implement? A) Reduced failed logon attempts B) Mandatory password changes C) Increased account lockout time D) Time-of-day restrictions

The best solution for a call center company with large groups and different user roles, where management wants to monitor group performance, would likely involve implementing

"D) Time-of-day restrictions."

Explanation:

A) Reduced failed logon attempts: This is generally more related to security measures against unauthorized access and doesn't directly address monitoring group performance.

B) Mandatory password changes: While periodic password changes are a good security practice, it doesn't directly address the need for monitoring group performance.

C) Increased account lockout time: This is more related to account security and preventing unauthorized access, but it doesn't provide a direct solution for monitoring group performance.

D) Time-of-day restrictions: This can be a useful solution for managing access based on specific time periods, which is particularly relevant for shift workers. By implementing time-of-day restrictions, the call center can control access to certain user roles during specific shifts, allowing management to monitor performance more effectively.

Time-of-day restrictions would align well with the scenario described, as it allows for fine-grained control over when users in different roles can access the system, making it easier to monitor performance during specific shifts.